General Information
- Category: VIP Services
- Modality: Airport services
- Duration: 24.00 hrs
- Departure time: According to arrivals and departures flight schedules
- Tour guide: No
- Children are allowed: Yes
- Languages spoken: Spanish and English
- Location: Carretera a Cayo Espino, Km 7, Manzanillo, Granma, Cuba. Zip Code: 87 510. Phone: (+53 23) 57 7401 Ext-118 / (+53 23) 57 7401 / (+53 23) 57 7460 / (+53 23) 57 4984 / (+53 23) 57 7520
Program Details
"VIP Lounge Service at Sierra Maestra, Manzanillo International Airport"
Highly qualified and experienced staff will make you spend a pleasant and comfortable time on your arrival or departure in our country. They will also help you find your luggage and facilitate the migration and the Custom Houses tramits, while you can taste your favorite drinks, enjoy music or reading in a nice atmosphere.
In Sierra Maestra International Airport VIP Lounges you will receive personalized services that includes:
- Main Lounges.
- A private and comfortable room, away form crowded areas.
- Greeting in entrance.
- A differentiated service while you checking and ticketing.
- Pick up and dispatch of checked baggage.
- Passport and immigration control.
- Boarding Priority.
- Open bar with a variety of cocktails and all kind of drinks.
- A variety of softdrinks, natural juice, coffee, tea and snacks.
- Television System for movies, musicals and news.
- First Hand information.
- Furniture specially designed for your comfort.
- Magazine and newspaper in different languages.
- Private toilets.
- Internet access (Wi-Fi) for Sixty (60) minutes.
TIPS:
- The service of VIP lounges are offered associated with the arrival and departure times of international flights.
- Upon leaving the country, the entry of passengers to the VIP Lounge will be admitted after three (3) hours before the flight, this being the maximum time of use by customers.
- In the case of delayed flights for reasons beyond the VIP Lounge, customers will be responsible for covering the increase in the fare that could be applied per passenger, to those who wish to return to the VIP Lounge pending the departure of their delayed flight.
- Upon leaving the country, passengers before going to the VIP Lounge, will independently check their tickets at the counters for them, as well as present the documents in Immigration and Customs through a fast track (via expedited).
- Clients to be able to access the VIP Lounge must guarantee the presentation of an accrediting document, identification card or ticket that can identify them at the time of arrival at the VIP lounges.