Meliá Santiago de Cuba Hotel (Re-opening November 2022)

Avenida de las Américas y Calle M, Reparto Sueño, Santiago de Cuba, Cuba. Zip Code: 90 400.
Exterior Areas - Meliá Santiago de Cuba Hotel (Re-opening November 2022)
Snack Bar ColmaditoSantiago Café Night ClubPool Snack Bar AlamedaJunior Suite RoomLobbyPool viewMeeting roomExterior Areas

The Meliá Santiago de Cuba Hotel is place in the center of the city of the same name, second most important capital in the country and famous for its people’s hospitability. According to experts, it is an excellent place for congress and incentive tourism, weddings and honeymoons.

Situated very close from the Old Town and from the Teatro Heredia Convention Centre. Close to the city’s iconic places of interest, such as Tropicana Santiago, the Castle of San Pedro de la Roca del Morro, among others. The Sanctuary of la Virgen de la Caridad del Cobre, patron saint of Cuba, is 17 km away.

Opened in
1991
Renovated in
1999
  • 298
    Rooms
  • 7
    Restaurants
  • 3
    Bars and cafes
  • 4
    Meeting rooms

Hours and Conditions

Check in
16:00 Hrs
Check out
12:00 Hrs
Conditions
CLIENT GUARANTEES AND RIGHTS OF THE OPERATOR AND THE HOTEL WITH REGARDS TO RESERVATIONS, CANCELLATIONS AND NO SHOWS. NO SHOWS. From November 1 to December 21, 2020 and May 01 to October 31, 2021 Cancellations made less than 5 days before arrival and no show, a penalty corresponding to 50% of the total stay is applied as cancellation fees. From December 22, 2020 to January 3, 2021 Cancellations made between 30 and up to 16 days before arrival, a penalty corresponding to 50% of the total stay will be applied as cancellation fees. Cancellations made less than 15 days before arrival and no show a penalty corresponding to 100% of the total stay is applied as cancellation fees. From January 4, 2021 to April 30, 2021 Cancellations made between 15 and up to 6 days before arrival, a penalty corresponding to 50% of the total stay will be applied as cancellation fees. Cancellations made less than 5 days before arrival and no show, a penalty corresponding to 100% of the total stay is applied as cancellation fees.

Internal map

Meliá Santiago de Cuba Hotel Map

Services and Facilities

  • GENERALS
    • Fax ($)
    • Medical services ($)
    • Art gallery ($)
    • Craft shops ($)
    • Facilities for disabled persons
    • Parking
    • Taxis ($)
    • Mopped rental ($)
    • Car rental ($)
    • Executive floor
    • Secretarial services ($)
    • Internet ($)
    • Wi-Fi ($)
    • Non-smoking rooms
    • Late check-out facilities ($)
    • Laundry ($)
    • Pharmacy ($)
    • Doctor on call 24 hours ($)
    • Bank ($)
    • Gardens
    • Post office ($)
    • Guests service desk
    • Souvenir and gift shops ($)
    • Cigar lounge ($)
    • Internal security staff 24 hrs
    • Private transfers in cars ($)
    • Swimming pool
    • Beach & pool showers
    • Beach & pool towels
    • Tour desk ($)
    • Parties & activities ($)
    • Pets not allowed
    • Hotel taxes included
    • Hammocks
    • Local excursions ($)
    • Money exchange ($)
    • Internet center ($)
    • Wheelchairs on request ($)
    • Disabled access
    • Palapas for relaxation
    • Pool umbrellas
    • Pool lifeguard
    • Pool lounge & chairs
    • Shopping gallery ($)
    • Early check-in ($)
    • Late check-out ($)
    • Telephone services 24 hrs ($)
    • Customer service line 24 hrs
    • Tourist information offices
    • Travel agencies offices
    • Non-smoking areas
    • Lobby
    • Reception-Concierge 24 hrs
    • Porter/Bellhop service
    • Lifts/elevators
    • Central square
    • Cigar house ($)
    • Monumental building
    • Glazed building
    • Room service 24-hours ($)
    • Terrace
    • ROYAL SERVICE floor ($)
    • Antiques shop ($)
    • Multi-lingual staff
  • HEALTH & BEAUTY
    • Medical care ($)
    • Massages ($)
    • Solarium
    • Beauty parlor ($)
    • Esthetical massages ($)
    • Body & facial massages ($)
    • Cardiovascular equipment
    • Weights
    • Therapeutic massages ($)
    • Sauna ($)
    • Fitness center
  • LEISURE AND ENTERTAINMENT ACTIVITIES
    • Live music
    • Dance lessons
    • Entertainment shows
    • Professional shows
    • Entertainment activities
    • Evening themed shows
    • Daily cultural programme
    • Fashion shows
  • WATER SPORTS
    • Yachting at the marinas ($)
  • LAND SPORTS
    • Billiards
    • Archery
    • Multi-sport court
  • WEDDING, HONEYMOONS AND ANNIVERSARIES
    • Wedding packages ($)
    • Wedding gazebos
    • Honeymoon packages ($)
    • Wedding locations
    • Notary service ($)
    • Certifications ($)
    • Honeymoons with extra services ($)
    • Cake & cava ($)
    • Romantic dinners
    • Wedding planners ($)
  • MEETINGS AND EVENTS
    • Meeting rooms
    • Conference rooms ($)
    • Convention area
    • Professional staff ($)
    • Events coordinator ($)
    • Audiovisual equipment ($)
    • Gastronomic services ($)
    • Banqueting ($)
    • Decorations for groups ($)
    • Added values for groups ($)
    • Musical groups ($)
    • Areas for cocktails ($)
    • Areas for coffee breaks ($)
    • Business centre ($)
    • Boardroom ($)
    • Multi-purpose rooms ($)
    • Open-air events ($)
    • Musical performance ($)
    • Internet ($)
    • Facilities for Wi-Fi ($)
    • Parties on the pool ($)
    • Dinner on the pool ($)
    • Convention area ($)
  • THE LEVEL SERVICE FLOOR
    • Reception-lounge
    • Exclusive TV lounge
    • Exclusive internet room
    • Concierge services
    • Personalised welcome
    • Personalised service
    • Daily national newspaper
    • Unpacking & packing service
    • Personalised check-in
    • Welcome cocktail with cava
    • Elevator with direct access
    • Exclusive VIP restaurant bar
    • Wi-Fi (free of charge)
    • First ironing free of charge
    • Nightly turndown service
    • VIP amenities
    • Free sauna at Fitness center
    • Room service 24-hours ($)
    • Coffee alarm
    • Pillow menu
    • Luxury postcard
    • Early check-in under availability
    • Late check-out to 18:00 hrs.
    • Private floor/area
    • Express laundry service
    • Personalised check-out
    • Bathrobe and slippers
    • Exclusive THE LEVEL rooms
    • Bookings & transfers
    • Butler service ($)
    • Private check-in
    • ROYAL SERVICE floor ($)
  • FAMILIES
    • Babysitting ($)
    • Children’s pool
    • Children’s seating

($) Services with additional charge

  • Junior Suite Room
    Junior Suite Room
    (View room facilities)
    ×
  • The Level Master Suite Room
    THE LEVEL Room
    45 rooms 25 m2 (View room facilities)
    • 1 two-seater sofa
    • 2 bathrooms
    • 2 bedrooms
    • 2-seater sofa
    • Air Conditioning
    • Amplifying Mirror
    • Balcony
    • Bar-Kitchen
    • Bathrobe and slippers
    • Bathroom with bathtub and shower
    • Jacuzzi in the bathroom
    • Bedside tables
    • Blackout drapes
    • Breakfast table
    • Butler service
    • Ceiling Fan
    • Central table
    • City views
    • Dressing closet
    • Electricity:110 V/60 Hz
    • Electricity: 220 V/60 Hz
    ×
  • The Level Junior Suite Room
    14 rooms 26 m2 (View room facilities)
    • 1 two-seater sofa
    • 2 Armchairs
    • Air Conditioning
    • Amenities in the bathroom
    • Bathroom with bath/shower
    • Bathroom with Jacuzzi
    • Bedroom
    • Bedside tables
    • City views
    • Coffee and Tea Maker
    • Coffee tables
    • Connecting rooms
    • Direct-dial telephone in bedroom
    • Direct-dial telephone in bedroom and bathroom
    • Dressing table
    • Dressing table chair
    • Electric current:110 V/60 Hz
    • Electricity: 220 V/60 Hz
    • Express check-in facilities
    • Hairdryer
    • Iron and board
    • King Size Bed
    • Landscape views
    • Luggage rack
    • Magnifying mirror
    • Non-smoking rooms
    • Reading lamps
    • TV with remote control
    • Remote control for TV
    • Rooms cleaned daily
    • Telephone
    • TV
    • TV-minibar table
    • Wi-Fi Internet connection ($)
    ×
  • Master Suite the level
    1 room 47 m2 (View room facilities)
    • 1 two-seater sofa
    • 2 Armchairs
    • 4 chairs
    • Air Conditioning
    • Amplifying Mirror
    • Bathroom with bath/shower
    • Bathroom with Jacuzzi
    • Bedroom
    • Bedside tables
    • Central table
    • City views
    • Clothes valet
    • Coffee and Tea Maker
    • Connecting rooms
    • Crib (on request)
    • Dining room
    • Direct-dial telephone in bedroom and bathroom
    • Dressing table
    • Dressing table chair
    • Electricity:110 V/60 Hz
    • Electricity: 220 V/60 Hz
    • Express check-in
    • Extra bed (on request)
    • Guest’s bathroom
    • Hairdryer
    • Hall
    • Iron and board
    • King Size Bed
    • Landscape views
    • LCD TV
    • Lounge
    • Luggage rack
    • Luxury bathroom amenities
    • Magnifying mirror
    • Nightly turndown service
    • Non-smoking rooms
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • TV-minibar table
    • Valet for clothing
    • Wi-Fi Internet connection ($)
    ×
  • Buffet Restaurant La Casona
    La Casona Buffet Restaurant
    International Cuisine In Main building
    Daily. Breakfast: 07.30 hrs -10.00 hrs / Dinner: 19.00 hrs -22.00 hrs
  • Gourmet Restaurant La Isabélica
    La Isabélica Restaurant
    International Cuisine In Main building
    Daily. Dinner: 19.00 hrs - 23.00 hrs.
  • Italian Restaurant La Fontana
    La Fontana Restaurant
    Italian Cuisine In Pool area
    Daily. Lunch / Dinner: 12.00 hrs - 23.00 hrs
  • Grill Restaurant El Criollo
    El Criollo Grill Restaurant
    Cuban Cuisine In Pool area
    Daily. Lunch: 12.00 hrs - 16.30 hrs.
  • VIP Lounge Bar Sierra Cristal (The Level)
    Sierra Cristal (The Level) Restaurant Lounge Bar
    Snacks and beverages service In Main building
    Daily. Breakfast / Lunch / Dinner: 07.00 hrs - 23.00 hrs.
  • Pool Snack Bar Alameda
    Alameda Pool Snack Bar
    Snacks and beverages service In Pool area
    Daily. Lunch / Dinner: 10.00 hrs - 20.00 hrs
  • Snack Bar Colmadito
    Colmadito Snack Bar
    Snacks and beverages service In Pool area
    Daily. Lunch / Dinner: 10.00 hrs - 22.00 hrs
  • Lobby Bar Daiquirí
    Daiquirí Lobby Bar
    Beverages service In Main building
    Daily. 24.00 hrs.
  • Bar Mirador Bello Bar
    Bello Bar Bar
    Beverages service In Main building
    Daily. 18.00 hrs - 02.00 hrs.
  • Santiago Café Night Club
    Santiago Café Night Club
    Beverages service In Main building
    Daily. 18.00 hrs - 03.00 hrs.

Dining conditions

  • A variety of atmospheres and culinary options.
  • The menus and times of the restaurants and bars may be subject to change depending on the season and hotel occupancy.
  • Non-smoking areas.
  • Dress code (formal) in all restaurants.
  • The buffet service does not include beverages in the price.
  • Premium Brand Drinks.
  • 24-hour room service ($).
  • Diet and vegetarian dishes (on request).
  • Live entertainment at some restaurants.
Melia Santiago de Cuba Certificate of excellence Tripadvisor 2014

2014 - TripAdvisor: Certificate of Excellence
Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.


Melia Santiago de Cuba Holidaycheck quality selection 2014

2014 - HolidayCheck: HolidayCheck Quality Selection
The HolidayCheck Quality Selection 2014 certificate is awarded to the hotels with the best scores on the HolidayCheck portal, the largest independent travel portal in German-speaking countries. This year’s awards have been granted to the hotels that received a good overall rating on HolidayCheck in May 2014.


Search price & availability

Add room